English 
Français 
In our "Happy Customer Little Stories" series, we share our customers' success stories through Armony Solution. Today, we're highlighting an ambitious project in which we helped a customer to optimize your invoicing workflow in your IFS ERP system. By combining automation, safety and efficiency, we have transformed a complex process into a fluid and robust solution!
Customer needs
Our customer, a company using the IFS ERP system, needed to optimize its invoicing process by automating a specific workflow. This workflow was to be triggered when an invoice was issued, and include :
- Automatic dispatch an email to the supplier.
- Availability documents relevant to the supplier.
- Importing documents external to IFS.
The customer wanted this workflow to be triggered only when thefinal invoice printout to avoid errors and unwanted notifications during simple previews.
Challenges encountered
During the initial implementation, the customer encountered several technical challenges:
- Distinction between Preview and Final Print : The IFS system didn't make a clear distinction between the preview of an invoice and its final generation. This posed a problem for triggering the workflow at exactly the right moment.
- Document Management : Ensuring that the relevant documents were available and correctly associated at the time of final printing required a robust, integrated solution.
- Automation and Safety : Automate the process while ensuring that only final invoices trigger the workflow to avoid unwanted actions.
The oOTARY solution
Thanks to our Armony Solution software suite, we were able to offer a complete, integrated solution to meet our customer's needs.
- Print status analysis : We used the Report and Data modules to analyze the status of invoice printing. By clearly distinguishing the preview from the final print, we were able to trigger the workflow accurately and reliably only when the final print was made.
- Automatic e-mailing : Armony Solution's Web module has been configured to automatically send an email to the supplier when the invoice is finally printed. This email includes all the necessary documents, ensuring that the supplier has the relevant information without delay.
- Document availability : We have integrated a document management system that enables external documents to be imported and linked to IFS. As a result, all the necessary documents are automatically made available to the supplier via the workflow during final printing.
- IFS ERP optimization: Using the capabilities of our Armony solution, we were able to extend IFS functionality without resorting to heavy or costly development. This enabled seamless integration with the customer's existing system.
The results
Implementing this solution has brought several key benefits for our customer:
- Time saving : Automation of the invoicing process, reducing the time needed to manually manage email dispatch and document distribution.
- Error Reduction : Eliminate unwanted emailing and errors associated with manual document handling.
- Operational efficiency : Simplification and acceleration of the invoicing workflow, enabling staff to concentrate on higher value-added tasks.
- High Satisfaction : Improved supplier satisfaction thanks to faster, more accurate communication.
Thanks to Armony Solution, our customer was able to transform a complex and inefficient billing process into an automated, accurate and secure workflow. Using the Report, Web and Data modules, we not only overcame technical challenges, but also improved operational efficiency and user satisfaction.
This success testifies to our commitment to providing innovative solutions tailored to our customers' specific needs, demonstrating once again the power and flexibility of Armony Solution. With our expertise, we continue to help companies optimize their business processesThis guarantees time savings and a significant improvement in performance.
